Our Mission

Carriage Fine Dry Cleaners recognizes your clothing is an investment in yourself. To protect your investment we pledge to properly care for each garment every time, serve you with the highest professionalism and courtesy every time, and create the greatest value by providing the finest quality in service every time.

About Carriage Fine Dry Cleaning

Carriage Fine Dry Cleaning is a family-owned Charlotte dry cleaner. Owners Bill and Susan Ford opened the business in 1992 with their first location at the Arboretum Shopping Center.

Bill followed in the footsteps of his father, Jack Ford, who owned a dry cleaning business when Bill was growing up in the small town of Jefferson, Texas. Bill’s goal was to combine quality dry cleaning and laundry service with superior service, all at an affordable price.

While many Charlotte dry cleaners outsource their cleaning, Carriage Fine Dry Cleaning does its work right here in Charlotte at our own plant on Cross Beam Drive. When you entrust your garments to us, we take that trust seriously.

Eco-Friendly Dry Cleaning

You care about the planet, and so do we. Carriage Fine Dry Cleaning continually looks for new ways to be a greener dry cleaner. We recently eliminated all paper garment covers and established a cardboard and paper recycling program at our stores. We’re also creating a recycling center in our stores so customers can return plastic garment covers and wire hangers for recycling. And we use the most ecologically friendly chemicals and soaps available in our industry. It’s all part of our pledge to find new ways to protect our environment.

Local Dry Cleaning – Your Garments Are in Our Care

While some Charlotte dry cleaners outsource their work, Carriage Fine Dry Cleaning does its work right here in Charlotte, at our own facilities, and with our own people. When you entrust your garments to us, we take your trust seriously.

Why Choose Us?

Serving Charlotte Since 1992

5 Convenient Locations

Serving the Greater Charlotte Region


Corporate Office and Plant

Located near the Charlotte airport!


Ballantyne Commons


Colony Place




Providence Commons


FREE Dry Cleaning Pick-Up and Delivery

Servicing Charlotte, Lake Norman, Waxhaw & Fort Mill